In Case You Were Wondering

When will my order be shipped?

Hats and pennants will be packaged and out the door in about 2-3 business days. T-shirts and prints are made-to-order, so that's going to require a bit more patience on your part.  They're usually fulfilled in 2-7 business days. Because t-shirts are made-to-order, they will be shipped on their own in the event of a multiple item order and will usually take longer to arrive than other products. 

I ordered a few different products; why aren't they all in one package?

Frankly, different products come from different places, and different products require different packaging (supply chain logistics can be messy.)  T-Shirt orders, for example, will always be shipped in separate packaging than hats and will take longer to arrive. We do our best to make note of this when appropriate on the packing slips, but if you have any questions or concerns feel free to send us a note and we'll get to the bottom of it.

Do you offer expedited shipping?

We frequently offer an expedited delivery option for certain categories, including hats, patches, and pennants.  However, t-shirts are not available for expedited delivery. Any shopping cart that contains a t-shirt will not be offered expedited shipping so as not to give you any wrong ideas. If you *must* have a hat shipped 2nd day delivery, and also want a t-shirt, well you're just going to have to create two different orders...one with hats and pennants, another with shirts. Apologies for the inconvenience.  (More details on costs and such here.) 

Why a Patch?

Since we consider flags to be the apex of branding, we likewise need the perfect medium to showcase such art and we consider the classic patch to be equal to the task. They're old-school and contemporary at the same time, equally reminiscent of our youth and our present, our innocence and our sin. And dammit....they're just oh-so visceral.  We don't want to get too personal here, but when we see a beautifully designed patch, we just can't help but reach out and touch it.

So when we express our adoration for the flag and our geographic identity, we're not messing around.  We don't want a cheap picture of our flag, we want a damn flag to carry with us everywhere.  A totem.  The patch allows that.  Perfectly.  If they're good enough for our Scouts and our Soldiers, they're good enough for us. 

How Do Your Hats Fit?

Our hats are offered in one of two different styles: relaxed and semi-structured.

Our relaxed fit hats have no structure in the crown, a low to medium profile, and tend to mold to your dome. Think Chuck Taylor's for your head.  

The semi-structured hats have just enough stiffness (but not too much!) in the crown to give the hat a little more definition and shape, while still allowing the hat to adjust to the specific shape of your melon (thus the 'semi' in 'semi-structured'). This is a medium profile hat that seeks the perfect balance of structure and shape...no high-toppers here.

How Do Your Shirts Fit?

Our shirts are super soft and lightweight with an athletic fit. We tend to use Bella + Canvas tri-poly blanks, but that can change based on availability. In these instances we will use a comparable blank with a similar look, feel, and color.

Do You Allow Returns?

For patches no. For everything else, of course.  But within 30 days please, all items unwashed and unworn, preferably in original packaging.  No hard feelings...promise.

How Do You Feel About Gifts?

Quite good! In fact, we consider a Civil Standard purchase as a gift for oneself, so we're already a few steps ahead of you. If, however, you'd like to purchase a Civil Standard product for someone else, well that's mighty nice of you and we can endorse that too.

We don't gift wrap per se, but we think our packaging is already pretty rad (a gift to yourself, remember?) and elicits the same flood of endorphins as does a traditional wrapping paper-wrapped gift, so we think you're set there.

As for a gift note, well there's a special spot for that on the shopping cart page (before you start the checkout process!) that will be included on the invoice...which will of course be without the purchase price, for discretion and stuff.